Dorbe.com Privacy Policy
Last Updated: October 30, 2025
Your privacy is important to us. This Privacy Policy
explains how Dorbe.com ("we," "us," or "our")
collects, uses, shares, and protects your personal information when you visit
our website, www.dorbe.com (the "Site"), and use our
services.
By using our Site, you agree to the collection and use of
information in accordance with this policy.
1. Information We Collect
We collect information that you provide to us directly and
information that is automatically collected when you use our Site.
a) Information You Provide to Us:
Personal Identification Information: Name, email
address, phone number, and shipping address when you create an account or place
an order.
Payment Information: While you make a payment, your
credit/debit card details are processed by our secure payment gateway partners.
We do not store your full card details on our servers.
Communications: Any information you provide when you
contact our customer service team.
b) Information We Collect Automatically:
Device Information: We may collect information about
the device you use to access our Site, such as your IP address, browser type,
and operating system.
Usage Information: We collect information about how you
interact with our Site, including the pages you visit, the products you view,
and the search terms you use.
Cookies: We use cookies and similar tracking
technologies to enhance your browsing experience, analyze site traffic, and
personalize content. You can control the use of cookies at the individual
browser level.
2. How We Use Your Information
We use the information we collect for various purposes,
including to:
Fulfill Your Orders: To process your payments, arrange
for shipping, and provide you with invoices and order confirmations.
Provide Customer Support: To communicate with you and
respond to your inquiries.
Improve Our Services: To understand how our customers
use the Site so we can improve the user experience and our product offerings.
Marketing and Promotions: With your consent, to send
you information about new products, special offers, and other updates. You can
opt-out of these communications at any time.[4]
Security: To screen for potential risk and fraud and to
protect the security and integrity of our Site.
3. Sharing Your Information
We do not sell or rent your personal information to third
parties. We may share your information with trusted third-party service
providers who assist us in operating our website and conducting our business,
such as:
Delivery and Courier Partners: To deliver your orders.
Payment Gateway Providers: To securely process your
payments.
Marketing and Analytics Partners: To help us understand
our website traffic and the effectiveness of our marketing campaigns.
These third parties are obligated to keep your information
confidential and are not permitted to use it for any other purpose. We may also
disclose your information if required by law.
4. Data Security
We are committed to protecting your personal information and
have implemented appropriate technical and organizational security measures to
safeguard it from unauthorized access, disclosure, or destruction.[5][6]
5. Your Rights as a User
Under the UAE's data protection laws, you have certain
rights regarding your personal data.[1][7] These include:
The Right to Access: You have the right to request
copies of your personal data that we hold.
The Right to Rectification: You have the right to
request that we correct any information you believe is inaccurate.
The Right to Erasure: You have the right to request
that we delete your personal data, under certain conditions.
The Right to Object to Processing: You have the right
to object to our processing of your personal data, under certain conditions.
To exercise any of these rights, please contact us at the
details below.
6. Data Retention
We will retain your personal information only for as long as
is necessary for the purposes set out in this Privacy Policy, or as required to
comply with our legal obligations.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will
notify you of any changes by posting the new policy on this page and updating
the "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy or our
privacy practices, please contact us:
By email: support@dorbe.com